Understand customers and competitors
Review customer needs, buying barriers, sales feedback and competing alternatives. Assess the existing brand, market perceptions and business ambition.
Make your offer clear, relevant and distinctive. Build a proposition around customer needs and a brand that reflects the business you want to become.
Discuss your brand and propositionWhen buyers struggle to see your value, teams tell different stories or acquisitions have fragmented your brand.
Work with leadership, marketing, commercial and people teams. Identity design, website development and production can be delivered by specialist partners under an agreed brief.
Review customer needs, buying barriers, sales feedback and competing alternatives. Assess the existing brand, market perceptions and business ambition.
Bring leadership, sales, product and marketing together to agree the priority audience, the problem to solve and the strengths you can substantiate.
Develop positioning, the core value proposition, benefits and supporting proof. Shape brand architecture and purpose where relevant, and test the direction with customer feedback where feasible.
Apply the proposition to sales conversations and priority touchpoints. Brief creative partners, equip teams and plan any identity or brand transition.
Agree how to evaluate customer response and sales use. Establish brand governance and review points to refine the proposition as evidence emerges.
At eEnergy, six acquired businesses brought valuable capability, but a fragmented market story.
I secured leadership backing for a single brand, shaped the Energy-as-a-Service proposition around customer barriers and aligned the brand, digital presence and marketing operation.
Legacy businesses brought together under one brand.
Annual marketing-qualified leads grew from approximately 150 to 1,200.
Marketing-attributed proposal value in FY2025.
Your brand should help people understand where the business is going and why it matters.
Discuss your brand and proposition